Privacy Policy

Privacy Policy

How we collect, use, and protect your information with full transparency and respect for your privacy.

Chrome Stone is committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with our website or services.

1. Information We Collect

We collect only the information necessary to support communication, service delivery, and website functionality. This may include:

• Full name

• Email address

• Phone number (optional)

• Project-related messages or inquiries

• Technical data such as IP address, browser type, and pages visited

2. How We Use Your Information

Your personal information is used strictly for business-related purposes, including:

• Responding to inquiries and service requests

• Communicating about project opportunities or service details

• Improving website functionality and user experience

• Keeping internal records and communication history

• Complying with legal and regulatory obligations

We do not sell, share, or rent your personal information to third parties for marketing purposes.

3. Use of Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze how users interact with our content.

Cookies may collect anonymous usage data such as session duration, pages visited, and general technical diagnostics. You can control or disable cookies via your browser settings.

4. Data Retention

We retain personal data only as long as needed for the purposes described above, or as required by law. Once no longer required, the data will be securely deleted or anonymized.

5. Information Security

We implement technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. While no digital system is entirely immune to risk, we are committed to maintaining strong security standards.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or outdated information

• Request deletion of your personal data

• Withdraw consent for processing, where applicable

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Services

We may use third-party service providers (e.g. web hosting, analytics tools) to support our operations. These providers are contractually obligated to protect your data and may only use it as instructed by Chrome Stone.

For clarity, this does not include mobile numbers or text-messaging originator opt-in data and consent; these are never shared with any third parties or affiliates.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information.

9. SMS & Mobile Communications

We use phone numbers only to communicate about services you request (e.g., appointment updates, project coordination, and support). No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out; reply HELP for help. Questions: hello@cs-str.com or (279) 221-5279.

10. Contact Information

Chrome Stone Structural, 3400 Cottage Way, Sacramento, CA 95825
Email: hello@cs-str.com —Phone: (279) 221-5279